State Farm® Insurance Agent Bob Pinnell

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Garrett Richardson

April 22, 2025

1 out of 5

"Lack of communication and follow up. Multiple issues with front desk receptionist. Acted like she could care less when we took our business elsewhere."

We responded:

"Thank you, Garrett, for sharing your feedback. I'm genuinely sorry to hear about the communication issues and your experience with our front desk. Your concerns are important, and I want to ensure they are addressed. Please feel free to reach out to our office directly, as I would like to discuss this further and work towards a resolution. "

Nathen Howard

March 31, 2025

5 out of 5

"Thank you cami so much you were so helpful and amazing dont know what i would have done without ya thanks again so much nathen howard"

We responded:

"Thank you, Nathen! I'm happy to hear that Cami was able to assist you so effectively. We appreciate your kind words and are always here to help with any insurance needs you may have. Feel free to reach out anytime!"

Jennilee Stewart

November 15, 2024

5 out of 5

"Bob was excellent in helping me with my father's estate after he passed. He always spoke so highly of his insurance agent and would never switch. After meeting Bob I know why. He is more than professional and treats you like family. Thank you again!"

We responded:

"Jennilee, thank you so much for your kind words. I'm truly grateful for your feedback. It was an honor to assist you with your father's estate, and I'm happy to know that you felt treated like family. Your father's loyalty means a lot, and I'm glad I could live up to his high regard. If you ever need any other assistance, please don't hesitate to reach out. - Bob Pinnell - State Farm Insurance Agent, Eagle Point, OR"

Annie Walter

September 11, 2023

3 out of 5

"cool it nice"

We responded:

"Maddie, Thank you for taking the time to give us a review. We are always looking at ways to improve our business. "

C. Flores

August 10, 2023

5 out of 5

"I highly recommend Bob for all of your insurance needs. I had the unfortunate duty of closing my brother's estate. Bob Pinnell made the process so much easier. He is very professional and approachable. My brother did business with Bob for decades and was very happy with his services. Thanks for all of your much needed help Bob. Catherine"

We responded:

"Thank you so much for your thoughtful review, Catherine. I'm truly sorry for your loss and the circumstances that led to us working together. I'm glad I could provide support during the estate closing process.Your brother's long-standing partnership means a lot, and I'm pleased I could help ease the estate closing process. If you need any more assistance with insurance matters, please feel free to get in touch."

Barry K

April 21, 2023

5 out of 5

"Been doing business with Bob Pinnell for over 10 years. Professional and really cares and goes the extra mile for his customers."

We responded:

"Barry, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"

Jason Boyer

February 27, 2021

4 out of 5

"Bob answered all question in a timely manner and was helpful in moving process along."

We responded:

"Jason, Glad I was able to help you. "

Curt

February 27, 2019

5 out of 5

"I have known Bob for over 30 years and he has always been a man of integrity. He has worked hard for his success and would work hard to earn your trust."

We responded:

"Thanks Curt, We need to get together sometime soon. "

T M

October 16, 2018

1 out of 5

"Rude Bolsterous lacks class and common courtesy. Employee's a bit on the sketch. I'd avoid this office especially since There's so many to choose from in Southern Oregon."

We responded: